Prevent Distractions When Listening!!

Too many messages get misunderstood because the listener is not paying enough attention to what is being said.

If you are doing something else quit. If you cannot quit immediately, ask the employee to wait until you can give their communication your full attention.

Be sure the employee understands that you want to be able to devote you full attention to what he or she has to say.

Don't Try to Talk & Listen!!
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